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  1. WeSupply
  2. 📦 Returns & RMA
  3. Return Management

Return Management

  • How to Set Up Returns to Be Received at a Different Location
  • Enable Comments and Image Upload for Admins in Return and Warranty Flows
  • Extending Carry Over Discount to Replacements
  • Setting Up a Return Logic for Canadian Customers
  • Using Policy Enforcer in Return Logic
  • Mark Exchanges as “Received/Controlled” Automatically
  • Configuring Whether Customers Can Keep Defective Items in WeSupply Return Logic
  • Limit Options in the “Receive and Control” Step
  • Enabling Warranty Replacements for Damaged Items
  • How to Enable or Disable Return & Exchange Authorization in Your Return Logic
  • How to Export All RMAs with Shopify Order Numbers
  • Enabling Exchanges for Variants of the Same Product in WeSupply
  • How to Incentivize Exchanges and Store Credit Without Offering Free Return Shipping
  • How to Properly Close a Return in WeSupply
  • How to Exempt a Specific Return from the Return Fee
  • How to Remove the Standard Return Fee Before a Return is Received
  • Processing Multiple Returns for the Same Order in WeSupply
  • How to Enable Return Received Notifications in WeSupply
  • How Customers Receive a Return Label for Exchange Requests
  • How to Remove the "Return to Store" Option in WeSupply
  • How to Customize the Return Confirmation Page with Customer Instructions
  • Admin-Assisted Returns: Flexible Options for Managing Customer Requests
  • Customizing the "Require Image" Field for a Better Return Experience
  • Troubleshooting Return Issues Related to Delivery Status
  • How to Display Specific Collections in Your Exchange Store (Shopify)
  • How to Remove the "Return Item" Button from the Order Lookup Page
  • Return Policy: Apply the original discount on exchanged items (Pre-Discount Credit)
  • Clarifying WeSupply's Return Timeline
  • Stay Informed: Managing Email Alerts for Return Requests
  • Processing Repairs and Clearance Items in WeSupply
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