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Automate order import & shipping updates with Zapier integration

Casey Moore

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Overview

What is Zapier?

Zapier is an automation tool that makes integrations between platforms simple for anyone with no coding required. You can easily integrate two platforms just by mapping pre-defined fields.

Why choose Zapier + WeSupply integration?

When you integrate Zapier and WeSupply together, the two systems work seamlessly without any programming or coding. You can build your own custom "no-code" integrations between WeSupply and other platforms in just minutes. In short, it's easy and time-saving.

How can Zapier + WeSupply integration help merchants?

WeSupply provides automated order management which helps you solve this problem by integrating with your platform via Zapier.

This way, your customers will receive accurate tracking information without having to wait on hold with customer service or call multiple phone numbers to get their questions answered about where their package is at all times during delivery.

The best part? You won't have to spend hours manually updating these details yourself!

What are the main benefits of the Zapier + WeSupply integration?

The main benefits of this integration are:

👉 Bring all orders in WeSupply to automate order import and shipment update.

👉 Send order confirmation emails and shipping notifications to your customers.

👉 Send return status updates.

👉 Easy to implement integration.

How does the Zapier + WeSupply integration work?

This integration will automate the entire flow from sending orders to WeSupply, receiving shipping information, sending out shipping emails to your customers, and updating return statuses.

Create your Zapier and WeSupply accounts if those are not already created.

Connect WeSupply and the second desired platform to Zapier.

Follow the required steps for each integration starting here: WeSupply Integrations

 

 

Supported Integrations

Integrations available via Zapier are the following:

 

 

FAQs

 

Q: What platforms I can connect with WeSupply via Zapier? 

Via the Zapier integration, you can connect BigCommerce, WooCommerce, Magento 1, Magento 2, Shopify, Google Spreadsheets, and Gmail to WeSupply.

Supported integrations can be found here: WeSupply Integrations

 

Q: Do I need a Zapier account to start any of the available integrations?

Yes. You will need your own Zapier account that can be created here.

 

Q: Are there any extra fees involved for enabling WeSupply - Zapier Integration?

While there are no extra fees involved, such integration requires a WeSupply paid plan: WeSupply Pricing & Plans

 

Q: For Magento 2 and Shopify stores, should I choose the in-house/native integrations or should I go with the Zapier integrations?

Native integrations supported by WeSupply, like Magento 2 and Shopify, are more robust, powerful, and easier to configure within a few minutes. We always recommend built-in integrations, however, you can choose what works best for you.

Install the WeSupply Magento 2 module: Magento 2 Extension

Install the WeSupply Shopify app: How to install WeSupply on your Shopify store?

 

Q: What kind of post-purchase actions can I automate through Zapier?

You can automate the order import & shipment update flow, plus the return status update.

 

Order Import

As such, once an order is placed on your WooCoommerce, BigCommerce, Magento 1, Magento 2, and Shopify website, this is triggered and synced to WeSupply.

You can also import orders from different systems using a Google Spreadsheet.

Please check the steps to follow here: How to import orders in WeSupply using Zapier

 

Shipment Update

Once orders are imported in WeSupply, you can automate the shipment update flow and send the tracking information to us. When the tracking number reaches WeSupply, our system starts to notify your customers with shipping email notifications.

Note*: For BigCommerce integration, please take note that Zapier only allows for order import, without shipment update.

While you can import new orders from BigCommerce to WeSupply via Zapier, the solution for making shipment updates is to either push such updates from an external system (through Zapier using the Google Spreadsheets method), or through our API. 

How To Perform A Shipment Update With Zapier

Shipment Update API

 

Return Status Update 

You can update the status of returns initiated in WeSupply to ''Received'' and ''Controlled'' by using a Google Spreadsheet. This also allows for sending the product quality check.

All necessary steps can be viewed in the following support articles:

How to set Return Received status via Zapier

How to set Returned Controlled status and product quality via Zapier

 

Q: I cannot find my eCommerce platform among available Zapier integrations. In this case, how can I import orders and update shipments in WeSupply?

If you cannot find your eCommerce platform among our Zapier integrations, you can import orders and update shipments through Google Spreadsheets or via the WeSupply API. 

Order Import via Google Spreadsheets: How to import orders in WeSupply using Zapier

Shipment Update via Google Spreadsheets: How To Perform A Shipment Update With Zapier

Another solution would be to try out our API which supports various actions, order import and shipment update being the most important ones. The API integration is highly recommended for deeper, complex integrations. 

WeSupply API: API Documentation

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