How to Configure BOPIS (Buy Online, Pickup In-Store) on Shopify

1. Overview

Buy Online, Pickup In-Store (BOPIS) enables Shopify merchants using WeSupply to offer customers the flexibility to purchase items online and pick them up at a physical store. This feature improves customer satisfaction by providing faster fulfillment options and reducing shipping costs. In this guide, you’ll learn how to configure BOPIS within Shopify and WeSupply.

2. Pre-requisites

Before setting up BOPIS, make sure you have:

• A connected Shopify store integrated with WeSupply.
• At least one physical store location configured in Shopify.
• Admin access to both Shopify and WeSupply accounts.
• Fulfillment workflows ready to support in-store pickup.

3. Step-by-Step Instructions

Step 1: Access Theme Customization

1. Start by navigating to your Shopify admin dashboard.
2. From there, go to Online Store → Themes → Edit theme.
3. If you haven't installed a theme yet, add one first, and then click on Edit theme.
   

Step 2: Add Location Selector to Header

1. Within the theme customization interface, navigate to the Home Page view.
2. Under the Header section, click on Add Block ➝ Apps ➝ Add the Location Selector.
3. This action will enable the Stores function in the header, allowing customers to select their preferred pickup location.
   

Step 3: Add Shipping & Pickup Option to Product Page

1. Next, navigate to the Product Page settings.
   
2. Select the Default Product and under Template, click on Add Block ➝ Apps ➝ Add the Shipping & Pickup option.
3. Once added, you'll be able to see it on the mock-up preview on the right side of the customization interface.
   

Step 4: Toggle on Store Locations Button

1. In the customization interface, locate the App Embeds section.
   
2. Toggle on the Store Locations button to ensure that customers can easily access pickup location information.
   

Step 5: Save Changes

1.     After configuring all the necessary elements, click on the "Save" button located in the upper right corner of the customization page to apply your changes.

4. Examples / Best Practices

• Clear instructions: Use the Local Pickup instructions field in Shopify to provide details about pickup hours, required documents, or parking information.
• Store readiness: Ensure your store staff is trained to handle BOPIS orders quickly and efficiently.
• Combine with curbside pickup: If you want to offer curbside in addition to in-store pickup, configure this under WeSupply In-Store & Curbside Pickup settings.
• Test before launch: Always run test orders for each location to make sure the setup is working before going live for customers.

5. Troubleshooting / FAQ

Q: Why don’t I see the pickup option at checkout?
A: Ensure that you have enabled Local Pickup in Shopify Shipping and Delivery settings and that your product is available at the selected location.

Q: Why aren’t my locations syncing to WeSupply?
A: Confirm that the Shopify integration with WeSupply is active and that location sync is enabled. Refresh the sync in WeSupply if needed.

Q: Can I offer pickup only for certain products?
A: Yes. Make sure those products are stocked in the location offering BOPIS. Shopify only shows pickup options if the product is available at that location.

Q: How can I restrict pickup hours?
A: Pickup hours are managed within Shopify’s location settings. Be sure to keep them updated for each location.

By following these steps, you can successfully configure Buy Online, Pickup In-Store (BOPIS) on Shopify using WeSupply, offering customers more flexibility and improving their shopping experience.