Connect your store to WeSupply

1) Overview

You can connect your ecommerce platform to WeSupply through native integrations (e.g., Magento 2, Shopify) or via automation/API options. The connection is initiated from your WeSupply admin under Settings → Integrations → App Integrations.

2) Before You Begin

• You have Admin access to your WeSupply account.
• You know which integration you’ll use (Magento 2, Shopify, or Zapier/API/Other).

3) Step-by-Step Instructions

Step 1 — Open App Integrations

1. Log in to your WeSupply account.
2. Go to Settings → Integrations → App Integrations.
   

Step 2 — Choose Your Provider

1. In App Integrations, scroll to Other Apps.
2. Choose the provider that matches your stack (e.g., Magento 2, Shopify, Zapier/API).
   

Step 3 — Follow the Platform-Specific Flow

A) Magento 2 (Native Integration)

1. Magento 2 Extension;
2. How to Connect Your Magento 2 Store to WeSupply?.

B) Shopify (Native Integration)

1. How to install WeSupply on your Shopify store?.

C) Other Systems (Zapier/API)

1. Put WeSupply to work with AI and enterprise-grade automation.

Step 4 — Confirm the Connection

1. Ensure the integration status shows connected/enabled.
2. (Optional) Run a test import (e.g., recent orders) to validate data flow.

4) Best Practices

• Prefer native first: If on Magento 2 or Shopify, use the native connector for the quickest setup
• Plan your data flows: If using Zapier/API, list objects and events (orders, status updates, returns) before building.
• Validate end-to-end: After connecting, run through order → shipment → tracking (and returns if applicable) to ensure everything syncs.

5) Troubleshooting / FAQ

I don’t see my platform in App Integrations.
• Double-check the Other Apps area and scroll; if it’s not listed, use Zapier or API.

The toggle says Enabled but nothing is syncing.
• Re-enter and save credentials, then try a test import of recent orders. Confirm the status is Connected.

Can I connect ERPs/OMS/RMS (e.g., NetSuite, Brightpearl, Aptos)?
• Yes—connect these via Zapier or API workflows.

6) Summary

Open Settings → Integrations → App Integrations, pick your provider (Magento 2, Shopify, or Zapier/API), complete the platform prompts, and verify the connection status. Then perform a quick data check (e.g., import recent orders) to confirm everything is flowing correctly.