Understanding WeSupply Billing: Are Emails Included?

When managing your WeSupply account, it's important to understand how billing works, particularly regarding notifications and emails. Some customers may wonder if they are charged for each email sent, especially when using features like shipping and return notifications.

How Billing is Calculated:

WeSupply does not charge based on the number of emails sent. Instead, charges are calculated based on your plan and the number of shipments or returns processed. This allows you to send customer notifications, including order updates and return confirmations, without worrying about additional costs tied to email volume.

What’s Included in Your Plan:

• Per Shipment/Return Fees: Your plan may include charges based on the number of shipments or returns processed. This ensures that you're billed fairly, based on actual transactions, rather than on how frequently emails are sent.
• Unlimited Notifications: Email notifications, such as shipping updates or return confirmations, are included as part of the service and do not incur additional costs.

By focusing on per-shipment or return fees, WeSupply allows you to manage customer communication efficiently without worrying about extra charges for email notifications. This approach keeps billing simple and transparent, helping you focus on delivering great service to your customers.