Add an SMS Sign-Up Box to the Thank You Page

WeSupply now offers a seamless way to collect SMS opt-ins directly from your Shopify Plus store’s Thank You page. With just a few steps, you can enable a sign-up box that invites customers to subscribe to SMS updates post-purchase — helping you grow your SMS list and keep customers informed.

Why This Feature Is Useful

SMS updates are one of the most effective ways to keep your customers in the loop regarding their orders, returns, and special offers. By allowing customers to opt in on the Thank You page, you reach them at the moment of highest engagement, right after a successful purchase. This not only boosts your SMS subscriber rate but also enhances the post-purchase experience with proactive communication. A well-timed SMS can reduce customer support inquiries and increase customer satisfaction.

How to Enable the WeSupply SMS Sign-Up Box on the Thank You Page

Follow these steps to add the SMS opt-in box to your Shopify Plus Thank You page:

1. Go to Theme Customization: In your Shopify Admin, navigate to Online Store → Themes → Customize.
2. Select the Checkout and Customer Accounts Page: From the page selector dropdown, choose “Checkout and Customer accounts”.
   
3. Open the Thank You Page: Once inside, select the Thank You Page view for editing.
   
4. Add the SMS Sign-Up Block:
   • Scroll down to the Apps section
   • Click on WeSupply SMS Sign Up
   • Select Thank You Page as the location
     
5. Save Your Changes: Click Save in the top-right corner to apply the changes to your live theme.
6. Test It Out: After placing a test order in your store, you should now see the SMS Sign-Up Box appear on the Thank You page.
   

For additional help or troubleshooting, feel free to reach out to our support team.