How to Integrate Gift Messages in Order Confirmation Emails in WeSupply

Integrating gift messages into your order confirmation emails allows for a more personalized customer experience. If you're using Magento and want to ensure that gift message data (such as the "to/from" details) is displayed in the confirmation emails, you can easily configure this through WeSupply by using template variables.

Displaying Gift Messages in Confirmation Emails

To display the gift message in the Order Received notifications, you need to update the email template by using the correct variable.

Steps to Update the Email Template for Gift Messages:

1. Edit the Email Template in WeSupply:
   • Log into your WeSupply dashboard.
   • Navigate to the email template section for Order Received notifications.
2. Insert the Correct Variable:
   • Use the variable [ordergiftwrap_message] in the HTML of the email template. This will pull the gift message data from Magento and display it in the confirmation email.
3. Save and Test:
   • Save your changes and test the email to ensure that the gift message appears as expected.

Customizing Child Items in the Confirmation Email

If your confirmation emails display child items with individual pricing and you prefer to show only the item name and quantity, this can be customized as well.

• Template Variable for Child Items: The variable [item_options] pulls details like price, name, and quantity. To simplify the email and only show the flavor name and quantity, you can adjust the template to exclude pricing information.

Conclusion

By using the appropriate variables in your WeSupply email templates, you can easily integrate personalized gift messages and customize how child items are displayed in your confirmation emails. This adds a more refined and customer-friendly experience to your order notifications. If you need help with making these updates, feel free to reach out for further assistance.