Providing QR Codes for Royal Mail Labels

Integrating QR codes for Royal Mail labels offers significant advantages for both your business and your customers. By including QR codes on shipping labels, you simplify the returns process and make it more convenient, especially for customers who may not have access to a printer. This feature allows customers to present the QR code at a Royal Mail location, where the staff can scan the code and generate the shipping label directly, eliminating the need for printed return labels.

Benefits of QR Codes for Royal Mail Labels:

• Improved Convenience: Customers no longer need to print labels at home, making returns faster and easier.
• Enhanced Customer Experience: Providing flexible return options, such as QR codes, increases customer satisfaction and can boost customer loyalty.
• Efficient Return Process: QR codes streamline the return process for customers and minimize errors associated with printing labels.

How to Enable QR Codes for Royal Mail Labels:

Follow these simple steps to enable QR codes for Royal Mail return labels in your WeSupply account:

1. Connect an EasyPost Account:
   • First, make sure that your EasyPost account is connected. Ensure that the EasyPost key corresponds to an account with Royal Mail configured as a shipping option.
2. Go to Settings → Carriers → Return Carriers:
   • Log into your WeSupply dashboard and navigate to Settings.
   • Select Carriers and then go to Return Carriers.
3. Set Royal Mail as Default Carrier:
   • In the Return Carriers section, select Royal Mail as your default return carrier. This ensures that all return labels are generated through Royal Mail.
4. Enable QR Code Generation:
   • In the Royal Mail settings, look for the option labeled "Generate QR Code".
   • Mark the option as "Yes" to enable QR codes for Royal Mail return labels.

Once enabled, customers can easily use the QR code to return their products without needing to print the label themselves, creating a seamless and user-friendly return experience.