Estimated Delivery Date Feature on BigCommerce

The Estimated Delivery Date feature is a popular tool used to provide shoppers with clear expectations during their buying journey. While this functionality is fully supported on Shopify, its implementation on BigCommerce is more complex due to platform limitations.

What’s Available for BigCommerce Users

At this time, the Estimated Delivery Date feature is not available for BigCommerce, and there are no immediate plans on our product roadmap to introduce support for this platform. We understand this may be disappointing — especially during peak seasons like the holidays — and we're continually evaluating development priorities based on customer demand and technical feasibility.

Why This Matters

Estimated delivery dates help reduce customer uncertainty, boost conversion rates, and minimize support inquiries about shipping times. While this feature is widely used by Shopify merchants, BigCommerce’s current infrastructure poses challenges that have delayed implementation on that platform.

What You Can Do

If you are using BigCommerce and are interested in this feature, we encourage you to:

• Let our team know via this feedback form. Feature requests help shape our roadmap.
• Explore other WeSupply tools that can improve your post-purchase experience, such as branded tracking pages, SMS/email notifications, and return automation.

We’ll continue to evaluate this feature for future consideration, and we recommend keeping an eye on our product updates for any changes regarding platform compatibility.