🚚 Order Tracking

Email Notifications

• How to Enable/Disable Email/SMS Notifications in WeSupply?
• How to add order comments in the order confirmation email?(BigCommerce)
• How to send notifications for custom pre-shipment statuses from WeSupply?
• Identify and manage stalled shipments & delivery exceptions
• How customers can report lost packages?
• How To Customize Email Notifications In WeSupply?

See all 21 articles

SMS Notifications

• How to Customize SMS Notifications in WeSupply?
• How Am I Charged for the SMS Notifications?
• How to reply to Customer Questions via SMS (Hosting Phone Numbers & more...)
• How to add SMS unsubscribe block to your Magento page?
• How to customize system messages?

Tracking Page

• How To Customize Your Tracking Page?
• How to embed forms on the Order Tracking Page?
• How to Change the Company Logo?
• How to Customize Header and Footer for your Pages?
• How To Use A Custom Font In WeSupply Page and Block Templates?
• How To Use Font Awesome In WeSupply Page and Block Templates?

See all 10 articles

Order Lookup Page

• How my customers can look up their orders?
• How to set up the Default Order Search Method on the Order Lookup Page?
• How to enable/disable the Lookup Gift Order Link on the Login Page?

Branded Email Address

• How do I send email notifications from my company email address? (SMTP Setup)
• About SMTP configuration
• WeSupply Google SMTP Setup - Enabling Less Secure Apps
• WeSupply Google SMTP Setup - Setting up an App Password
• How to add BCC email addresses in WeSupply?
• How to add a Reply to Email address in WeSupply?

Branded Domain

• How To Set Up A Custom Domain (CNAME/Domain Alias)?
• How To Setup A Custom Domain (CNAME/Domain Alias) In Shopify