Are you using Kibo as an eCommerce order management platform and striving to improve your post-purchase experience?
Then we have the solution for you!
Kibo is an advanced, yet easy-to-use platform that allows retailers to seamlessly leverage the available inventory of every retail storefront and distribution center when fulfilling online orders.
Kibo makes it easy to deploy advanced capabilities like in-store pickup, ship-from-store, inventory lookup, and vendor drop-ship.
In turn, WeSupply supports all delivery methods and handles the entire post-purchase experience via order tracking capabilities, returns management, email & SMS notifications every step of the way!
This is an easy way for retailers to connect all of these systems into one place so that they can better serve both online and offline shoppers.
It'll help you manage the chaos of online orders by allowing you to easily track, fulfill & ship your products across all available channels.
🔍 Benefits from integrating Kibo with WeSupply:
👉 Automate order tracking experience and reduce WISMO calls;
👉 Automate shipping email & SMS notifications;
👉 Fully branded order tracking experience;
👉 Send shipping notifications such as Shipment Exception, Shipment Failed Attempt, Shipment Out for Delivery;
👉 Easy-to-use Order Lookup;
👉 Order Detail & Order Tracking Page;
👉 Split packages regardless of the delivery method (ship to home, in-store pickup);
👉 Send order-related notifications for both online and in-store orders;
👉Order management & shipment visibility into unfulfilled orders, delivery exceptions, stalled shipments;
👉 Access to various integrations with helpdesk, marketing, personalization tools.
You’ll be able to manage your entire business from one place with our all-inclusive platform that includes everything you need for success including customer service tools such as Zendesk, Gorgias, marketing tools like Klaviyo, or product personalization services as Nosto and Listrak.
With features like automated fulfillment notifications via SMS or email based on purchase type (shipment vs. in-store pick up), detailed product information displayed automatically depending on where they are shipping from/to, and more - we make sure your customers get what they want when they want it!
If you’re already using Kibo then integrating with us is simple – feel free to reach out to us at firstname.lastname@example.org and we can work together further!