Enabling the WeSupply + Norton Shopping Guarantee Integration for BigCommerce

WeSupply now offers a direct integration with Norton Shopping Guarantee (NSG) for BigCommerce stores, enhancing customer confidence and improving checkout conversion rates. With this integration, you can easily add NSG insurance as a product in your store and display the associated widget across the shopping journey, offering protection and peace of mind to your customers.

Why This Feature is Useful

Integrating Norton Shopping Guarantee with your BigCommerce store via WeSupply gives your customers access to package protection and purchase assurance. Shoppers are more likely to complete their purchase when they know their orders are protected against shipping issues, identity theft, or loss. This added transparency builds trust and reduces cart abandonment—leading to higher conversion rates and better customer satisfaction.

How to Enable the WeSupply + NSG Integration

To activate this integration for your BigCommerce store, follow these simple steps:

1. Install the WeSupply App for BigCommerce
   Start by installing the WeSupply BigCommerce app if you haven't done so already.
2. Enable the NSG Integration from WeSupply Settings
   • Log in to your WeSupply Admin Panel
   • Go to Settings → Integrations → App Integrations
   • Select Norton Shopping Guarantee
     
     
3. Configure the Integration
   • Enter your Store Number provided by the Norton Shopping Guarantee team
   • Toggle the switch to enable the integration
     
     

🔒 Important: The Store Number is a unique identifier and is required for the widget to function properly.

How It’s Displayed to Your Customers

Once enabled, here’s what your customers will experience:

• The NSG badge will appear on product pages and the checkout page
  
  
  
• The NSG widget will be visible on the cart page and checkout page
  
  
  
  
• Customers can toggle the widget to add or remove package protection as they shop
  
• The NSG insurance will be added as a line item in the cart for full transparency

This ensures your customers can opt-in or out of insurance at any point during the shopping experience, offering clarity, control, and peace of mind.

⚠️ Important Note:
When this integration is enabled, WeSupply will automatically:

• Create the NSG insurance product in your BigCommerce product catalog
• Insert NSG scripts into your Storefront → Scripts Manager

DO NOT DELETE THESE — they are essential for the NSG integration to function properly.

If you need help setting up the integration or have questions about how it appears in your store, feel free to reach out to our support team. We're here to help!