How to Enable Shopify App Blocks for WeSupply on the Order Status Page

WeSupply now supports Shopify App Blocks, allowing for a seamless integration directly into your Shopify Order Status Page. This feature provides a faster and more native way to add return functionality for your customers, without needing to modify code or manage external widgets.

Why This Feature is Useful

By enabling the WeSupply Return Order App Block on your Shopify Order Status Page, your customers will see a return option directly after completing a purchase. This improves the post-purchase experience by offering easy access to returns at the moment of highest engagement. It also ensures brand consistency, keeps customers within your store environment, and reduces support inquiries by making the return process more visible and intuitive.

How to Enable Shopify App Blocks for WeSupply

Follow the steps below to add the WeSupply Return Order App Block to your Shopify Order Status Page:

1. Log into your Shopify Admin Panel
   • Navigate to your Shopify dashboard.
2. Open Theme Customization
   • In the left-hand menu, click Online Store → Themes.
   • Next to your live theme, click Customize.
     
3. Select Checkout and Customer Accounts Page
   • At the top of the editor, choose the drop-down window from Home page and go to Checkout and Customer accounts.
     
4. Navigate to the Order Status Page
   • Select the Home page dropdown window, and then select Checkout and customer accounts.
     
5. Add the WeSupply App Block
   • Select the Checkout dropdown window, and then select Order status.
      
   • 
   • Click Add block and select WeSupply Return Order.
     
6. Save Your Changes
   • Click Save in the upper right corner to apply the app block to your store.

Once saved, customers will see the WeSupply return option directly on their order status page, creating a more streamlined and user-friendly return process.

Customer View

When starting a return in Shopify, the customer will see a Return Order button:

For further help or customization, feel free to contact our support team.