If you're encountering errors or missing functionality in your WeSupply integration with Shopify, it may be due to outdated access scopes. Shopify apps periodically update their required permissions, and older installations may need to be refreshed to align with these updates.
Why Updating Access Scopes is Important
Access scopes define the level of permission the WeSupply app has within your Shopify store. When these scopes become outdated, it can prevent WeSupply from accessing necessary data — leading to errors or incomplete synchronization. Updating the app’s access scopes ensures your integration continues running smoothly and supports all current WeSupply features.
How to Update Access Scopes
To refresh and update the access scopes for your WeSupply app, follow the steps below:
- Log in to Your Shopify Admin Panel
- Use the Shopify admin associated with the WeSupply account that needs updating.
- Access WeSupply Through the Shopify App Menu
- From your Shopify admin, go to Apps and click on WeSupply.
- This action will automatically prompt a permissions update request.
- Accept the Updated Permissions
- A screen will appear showing the updated scopes that WeSupply requires.
- Click Update to approve the changes.
- Redirect to WeSupply Admin
- After confirming the update, you'll be redirected to your WeSupply Admin Dashboard.
- The new access scopes will be applied in the background.
That’s it! Your WeSupply app is now up to date with the latest access permissions required by Shopify. If you experience any issues during the update process, feel free to reach out to our support team for further assistance.
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