WeSupply provides various pages for tracking orders, managing returns, and looking up order details. If you need to access specific pages, such as your tracking page or order lookup page, this guide will show you how to locate the correct URLs.
Why Is This Important?
- Easily share tracking and order information with customers;
- Ensure customers can quickly access their order details;
- Improve the post-purchase experience with direct links.
Each order in WeSupply has a unique page URL, and knowing how to construct these URLs helps streamline support and customer inquiries.
How to Find Your Page URLs
- Order Lookup Page: The order lookup page allows customers to search for their orders using an order number and email. Your order lookup URL follows this format: https://youraccount.labs.wesupply.xyz/orders-lookup (replace youraccount with your actual WeSupply subdomain.)
- Order Page URL: Each order has a dedicated page linked to its order number. The format is https://youraccount.labs.wesupply.xyz/user/order/{order_number}
- For example, if the order number is 1001, the URL would be: https://youraccount.labs.wesupply.xyz/user/order/1001
- Tracking Page URL: The tracking page is linked to an order and provides real-time shipment updates. Customers can access their tracking details directly through their order page. To get the exact tracking link for an order, you can check the order details page in WeSupply.
Final Thoughts
By using these URL structures, you can quickly access and share order information with your customers. If you need additional assistance, feel free to contact our support team! 🚀
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