The Export Notifications Report feature in WeSupply allows you to download detailed records of all customer notifications sent through the platform. This report provides valuable insights into your notification history, helping you track communication with customers and optimize your messaging strategy.
Why Is This Feature Useful?
- Improves transparency: Easily track which notifications were sent, when they were sent, and their delivery status.
- Enhances reporting capabilities: Analyze trends in customer communication and identify potential improvements.
- Ensures compliance: Maintain a record of all notifications for auditing and customer service purposes.
- Simplifies troubleshooting: If a customer reports not receiving an email or SMS, you can quickly verify whether it was sent.
How to Download the Notifications Report: Step-by-Step Guide
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Go to Settings → Integrations → Data Sync.
- Locate the Export Notifications section and click Export. Choose the specific data you’d like to include in your export.
- A blue notification box will appear with the message:
"Your notification report will be processed. Once your export is available for download, you can see it under: Settings → Integrations → Export History." Click the provided link to be redirected. - Wait for the export to be processed, then go to Export History to download your file.
Final Thoughts
The Export Notifications Report feature is a powerful tool for tracking and analyzing customer communication. By following these steps, you can easily download and review your notification history. If you have any questions, feel free to contact our support team! 🚀
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