To start setting up the In-Store Pickup functionality into your WeSupply account, please log into your Magento Admin and into your WeSupply account.
A. Set Up In-Store Pickup in Magento
Please refer to the following article: How to Set Up In-Store Pickup in Magento?
B. Upload Sample CSV
Head into the Settings tab -> Stores -> Store Addresses section -> and Download the Sample CSV.
Once the Sample CSV is downloaded, please fill in the CLIENTKEY field with the corresponding code for the In-Store Pickup source that was set up into your Magento Admin.
The corresponding code can be found into your Magento Admin -> Stores -> Sources -> Code that was set up for the In-Store Pickup Source.
Into the same Sample CSV, please make sure you fill in all fields correctly with valid information.
You can also add the links to the following social media accounts: Facebook, Yelp, and Google to receive customer feedback for each in-store pickup location.
Save your Sample CSV.
Once the Sample CSV is filled in with all the necessary information, head into your WeSupply account -> Settings tab -> Stores -> Store Addresses -> Upload Stores CSV -> browse the Sample CSV -> and click Submit.
C. Curbside & Store Pickup settings
If your customers don't pickup their purchases on the same day those are ready to be picked up, you can simply notify them a few more times. With these busy days, this would be the perfect solution to remind your customers about their ready-to-be-picked-up orders.
Go to the Settings tab -> Stores -> scroll down to the Curbside & Store Pickup section.
Here you can decide how many days after the order was ready for pickup you would like to send out Notification Reminders.
Insert the number of days for the 1st notification, the 2nd, and the 3rd one.
Here you can also select your Package Update Processor.
If selected None, the updates for the in-store pickup orders will only show up into your WeSupply admin panel.
If selected Magento, the updates for the in-store pickup orders will be tracked into your Magento Admin and your WeSupply admin panel as well.
Make sure to click Save when you're done.
D. Enable Pickup Notifications
To enable the Pickup Notifications, head into the Design tab -> Notifications -> scroll down to Pickup -> check off the desired Email/SMS notifications -> click Save.
To customize the Pickup Notifications, please take a look at the following article: How to Enable and Customize Pickup Notifications into WeSupply?
To enable the Store Pickup Feedback functionality, please take a look at the following article: How to Enable and Customize the Store Pickup Feedback into WeSupply?
E. How to handle in-store pickup orders
To handle your in-store pickup orders, please refer to our article on this topic here: How to handle In-Store Pickup Orders into WeSupply?