WeSupply is a platform designed to automate your Customer Support, increase your customer satisfaction level, and answer the no. 1 customer service question: "Where is my order?" Returns & RMA, Delivery Estimate, Logistics Analytics, and more.. all included!

September 2020

WESUPPLY PLATFORM UPDATES

1. WeSupply Platform (October 1, 2020)
2. WeSupply Toolbox  (Version 1.10.5 - October 19, 2020)

1. WeSupply Platform

What’s new - October 1, 2020

Improvements, optimizations, and fixes:

• Optimized and improved the Frontend Return Flow for better UX. The Returns process on the customer side is now smoother and easier to follow.
• Made styling adjustments to the Order Lookup page for an improved design.
• Redesigned the Email Template Editor for better UX and clearer visuals.
• Added customizable Return Columns and Tabs in the Admin Panel.
• Adjusted the Billing Summary for a more comprehensive display.
• Relocated Notification Settings to the Design section for improved UX.

2. WeSupply Toolbox

What’s new in v.1.10.5 - October 19, 2020

Improvements, optimizations, and fixes:

• Removed a deprecated refund method.
• Confirmed compatibility with the newly released Magento 2.4.1 version.

What’s new in v.1.10.4 - October 9, 2020

Improvements, optimizations, and fixes:

• Orders excluded through the import process are no longer saved in the DB. This avoids accidental duplicate orders in WeSupply.

What’s new in v.1.10.3 - September 29, 2020

Improvements, optimizations, and fixes:

• Optimized and improved the FetchSingleOrder API functionality.
• Added style adjustments for embedded Store Locator iframes.