Often, when orders are originating from a POS or ERP system, essential product information is missing or is not customer-friendly. We often see that the Product Title, Product Image, Product Attributes are different in other systems vs. what the customer sees on the website.
Note*: Please take note that the matching of the products is based on the ProductPartNo unique identifier (Product SKU) sent at order import and the MPN or GTIN fields from the Product Feed CSV. Make sure these are unique values in the system for the matching to be accurate. Also, all these fields are case-sensitive and need to match perfectly. We do not validate the MPN and GTIN's pattern, just make sure that they match with the ProductPartNo when are sent to our system.
Note**: If you have more than 10,000 products in your Product Feed, please split those into batches of a maximum of 10,000 products. Each time you update the product feed, the most recent feed overwrites the previous ones based on the GTIN values or if this is missing, alternatively MPN values.
To enrich order data is easy, all we need is a simple standard google product feed.
Download the example file from here.
This product feed needs to be uploaded to your server and then configured in our system.
2. For setting up your Google Feed in WeSupply, go to Settings -> Integrations -> App Integrations -> Google Feed section.
Here you'll be able to insert the Username and Password for your basic auth, and the Feed URL which is the link where the feed can be found on your server.
When you're done, click on Save Changes for your data to be saved.
Note: We recommend creating a product feed that contains out-of-stock products as well (for at least 6 months). This is recommended because all info is served from this feed, if the product is missing the customer will not be able to see the right image or product title.