Question: Can I use a custom domain name that I purchased from a domain registrar?
(e.g., GoDaddy, Cloudflare, NameCheap, Google Domains)
Answer: Yes, you can use a custom domain name you already own and forward it to your WeSupply website. Custom Domain FAQs:
- If you only want to add a subdomain to a custom domain you already own and use for another website (orders.yourdomain.com), you just need to add a CNAME for the subdomain name pointing to: [yourdomain].labs.wesupply.xyz
(Substitute yourdomain with your own custom domain name.)
- Every domain registrar is set up a little differently. Please contact your domain registrar support for questions directly related to managing the DNS settings on their website or contact us in WeSupply support if you have questions or need additional help.
Each domain registrar is a bit different, please refer to these articles to setup a CNAME for your domain:
How to setup a CNAME in GoDaddy
How to setup a CNAME in NameCheap
How to setup a CNAME in CloudFlare
After you setup your CNAME in your DNS settings, please allow some time to propagate. This time may vary from 5 minutes to a few hours, depending on the system you're using. Once the CNAME is propagated, simply head to WeSupply Settings -> General -> Custom Domain Host Mapping -> Enter Alias Domain and enter the subdomain you just set up. Then click the Update button.
If you're on Shopify, there are a few extra steps you need to take in order to assure the Custom Domain works, and you can find those in this article: How To Setup A Custom Domain (CNAME/Domain Alias) In Shopify.