To be able to track each package, you will need to set up your Shipping provider.
Currently, we are natively integrated with UPS, USPS, FedEx, and DHL. We are actively working on other major carriers, but in the meantime, we work with Shippo and EasyPost to connect with 100+ others!
We think the video below will just make it easier for you to better understand how the Shipping Providers and Return Couriers integration works in WeSupply!
Log into your WeSupply admin panel and go to Settings -> Carriers -> Tracking Carriers and you'll see that the following: UPS, USPS, and FedEx, are pre-enabled to process tracking numbers automatically.
On the Settings -> Integrations -> App Integrations section, you'll have to make sure that you enable either one of Shippo or EasyPost by entering the correct credentials from your respective account. The system will be unable to track your packages if the information is incorrect.
For enabling the Shippo carrier, you can check out this article.
For enabling the EasyPost carrier, you can check out this article.
Head to Settings -> Carriers -> Return Carriers and Select your Default Return Label Generation Carrier. When you're done, click Save Changes.
If you also use the WeSupply Estimates addon, most likely you want to set up your Default Delivery Promise Date Carrier. Go to Settings -> Carriers -> Delivery Promise Date Carriers -> select your Delivery Promise Date Carrier -> select your Shipping method. Then click Update!
That's it! More questions regarding carrier integration? Check out our Carrier Integration page.