How to Customize the Tracking Page?

The branded tracking page is your opportunity to make it amazing for your customers and generate
substantial revenue from their post-purchase experience.

We eliminate the need to go to a third-party tracking website, copy and pasting tracking numbers, and your customers can stay updated with the status of their packages just by heading on your branded Tracking Page. 

Easily re-engage your shoppers with five beautifully-designed tracking pages and strengthen your brand's visibility over time by keeping the post-purchase experience in one place. We bring mobile-friendly and responsive designs for a better user experience and a positive perception of your brand.

And you know what makes everything so much cooler? Everything is completely customizable so you can match the aesthetics of your brand 100%!

Let's get started!

You can watch a video walkthrough below and see how to get a fully on-brand Tracking Page! :)

To set up the Tracking Page simply login into WeSupply admin panel and go to:

Step 1

Go to the Design tab -> Pages -> Tracking -> Edit Template:

Step 2

Here, from the Design dropdown menu, you can select which of the Tracking Page Designs fits the look and feel of your brand.

Feel free to select one of the five designs to start customizing it.

Step 3

If you would like for a specific Tracking Page Design to be applied and visible to your customers, make sure to click the Save Design button.

Step 4

Next, you'll be able to edit your Tracking Page in terms of Colors and Fonts by going to the Design tab, on the left-hand side.

Under this tab, you can change the default fonts with the ones listed on the Primary Font & Body Font dropdown selectors, and also choose the desired Colors.

Looking to the right section, you can see the preview of the tracking page while making adjustments.

Make sure to scroll a bit down and click the Save button once you're done with the changes.

Step 5

Scrolling down to the bottom of the Design tab, you'll find a Global Custom CSS, which can be used mainly if you'd like to achieve a fully customized Tracking Page (colors, fonts, etc.).

Click the Save button once you're done with the changes.

Step 6

You can change the content also, by clicking on the Content tab.

You'll find three main banner positions: Top Middle, Top Right, and Bottom sections, plus three Marketing Assets. Start customizing them by clicking on each dropdown menu.

The 3 main banner positions: Top Middle, Top Right, and Bottom sections are customizable (see photo below). You can insert into any of these blocks image banners for advertising purposes, text content for customer service, as well as JS to embed social activity.

You can also insert marketing links into the Marketing Assets sections.

Step 7

You can see how the Tracking page looks like by going to the Design tab -> Pages -> Tracking -> View Page button.