How to Setup My Return Reasons?

WeSupply allows you to create your own custom return reasons specific to your products. 

First, log into your WeSupply admin panel.

Step 1

Go to Settings -> Returns -> Return Options section -> Return Reasons -> Add Custom Reason.

Step 2

Insert a name for the Custom reason you'd like to add (e.g., wrong color), and then click on Add Reason.

Step 3

After adding your return reason, the confirmation will be displayed as seen below. All you have to do now is to click the OK button for the return reason to be successfully saved.

Step 4

You can verify if the Custom Reason was added by scrolling to the bottom of the Return Reasons section:

For a video walkthrough of return reasons, click here!