New Feature: Days After Purchase Date as a Condition for Return Rules

WeSupply now offers a new feature that allows you to set return conditions based on the number of days after a purchase. With this update, you can create more flexible and precise return policies tailored to your business needs.

Why Is This Feature Useful?

✅ Enforce Return Windows Automatically – Ensure that returns are only accepted within the time frame you specify, reducing manual work.
✅ Customize Return Policies for Different Products – Set different return conditions based on product categories or special promotions.
✅ Prevent Returns for Older Purchases – Stop customers from returning items that were bought too long ago, preventing abuse of return policies.
✅ Offer Extended Returns for Special Cases – Easily allow extended return periods for VIP customers, holiday purchases, or promotional sales.

How to Enable "Days After Purchase Date" as a Return Condition

Step 1: Access Return Logics and Policies

1. Log in to your WeSupply Admin Panel.
2. Navigate to Settings → Return and Warranty Methods → Return Logics and Policies.

Step 2: Add or Edit a Return Logic

1. Click Add New Logic to create a new rule, or select an existing one to modify.

Step 3: Set "Days After Purchase Date" as a Condition

1. In the Conditions section, open the drop-down menu.
2. Select Days After Purchase Date as the condition.
3. Choose one of the following options to define how the return window should apply:
   • Below – The return request must be made within a specific number of days after purchase.
   • Above – The return request must be made after a certain number of days post-purchase.
   • Equals – The return is only valid on an exact number of days after purchase.
   • Does Not Equal – The return is restricted on a specific day after purchase but allowed otherwise.
4. Enter the appropriate number of days based on your return policy.
   

Step 4: Save Your Changes

• Click Save to apply the new return condition.
• Your updated return policy will now automatically enforce the days after purchase rule.

Final Thoughts

This new feature gives you greater control over your return policies, allowing you to tailor them to your specific business needs. Whether you want to enforce stricter return windows or offer extended returns for certain items, this update makes it easy to automate and streamline the return process.

If you have any questions or need help setting up your return conditions, feel free to contact our support team. 🚀