Increasing the Limit for Physical Locations in WeSupply

If you encounter an error stating that your account is only allowed 10 physical locations, it means your current plan or configuration has a restriction on the number of store locations that can be added. If you need to add more locations, our team can help update your account settings.

This guide will show you how to request an increase in your location limit.

Why Am I Seeing a Location Limit Error?

WeSupply accounts may have a predefined limit on the number of physical store locations that can be added for returns or pickups. If your business expands or you need additional locations beyond the default limit, you will need to request an adjustment to your account settings.

How to Request More Locations in WeSupply

Step 1: Contact WeSupply Support

1. Reach out to our support team by submitting a ticket or using the live chat option in your WeSupply dashboard.
2. Provide details about your account and the error message stating the location limit.
3. Request an increase in the number of physical locations allowed on your account.

Step 2: Our Team Will Review & Update Your Account

Once your request is received:
✅ Our development team will review your account settings.
✅ If eligible, we will update your account to allow additional store locations.
✅ You will receive a confirmation once the change is applied.

What Happens After Your Limit is Increased?

Once your account is updated:
✅ You will be able to add more physical locations as needed.
✅ The location limit error will no longer appear.
✅ Your return and pickup options will expand, improving the customer experience.

Need More Help?

If you need further assistance or have additional questions, feel free to contact our support team. We’re happy to help!