Why Offer Cashback?
Offering cashback to your customers can significantly enhance their shopping experience while driving loyalty and repeat purchases. Cashback incentivizes customers to return to your store, turning refunds into opportunities for future transactions. For retailers, this approach can reduce return-related revenue losses and foster stronger relationships with shoppers.
How to Enable Cashback for Your Customers
Follow these simple steps to set up cashback in your store:
- Access the Returns and Warranties Settings
- Log in to your WeSupply admin panel.
- Navigate to Settings → Returns and Warranties → Returns and Warranties.
- Locate the Cashback/Store Credits Section
- Scroll down the page until you find the Cashback/Store Credits section.
- Enable Cashback
- Toggle the Enable Cashback option to activate cashback for your store.
- Set Cashback Preferences
- Choose whether you want the cashback to be a fixed amount or a percentage of the refund.
- Enter the desired amount or percentage in the provided field. For example:
- Fixed: Set a flat cashback amount, such as $5 per return.
- Percentage: Offer a percentage of the refund total, such as 10%.
- Save Your Changes
- Once you’ve configured your cashback settings, click Save to apply them.
Final Notes
By enabling cashback, you can offer a seamless and appealing refund alternative to your customers. This strategy helps convert potential losses into opportunities for customer retention and satisfaction, benefiting both your business and your shoppers.
If you have any questions or need further assistance, feel free to reach out to our support team.
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