How to Enable Recommended Products on the WeSupply Tracking Page

The Recommended Products feature in WeSupply allows Shopify store admins to showcase related or complementary products on their tracking page. Follow the steps below to enable and configure this feature.

Steps to Enable Recommended Products

1. Navigate to the Tracking Configuration Page

• Go to Settings > Branding > Pages in your WeSupply admin dashboard.
• Select Edit Tracking Page.
  
• Scroll to the Content section and find the Additional Section.
  
• Look for Display Recommended Products and select Yes in the dropdown window to enable this feature.
  

2. First-Time Activation

When activating the feature for the first time:

• A popup will prompt you to update the "WeSupply Returns & Exchanges" app in your Shopify store.

Options:

• Cancel: No changes will be made.
• Update App: Redirects you to Settings > Integrations > App Integrations > Shopify to confirm the update.
  

3. Updating the Shopify App

• Confirm the update and click Save Changes.
  
• A new tab will open the Shopify admin page.
• Navigate to the Apps section and select WeSupply Returns & Exchanges.
• Click the Update button on the popup and wait for the process to complete.
• You will be redirected back to the WeSupply admin dashboard once the update finishes.

4. Final Steps

• Return to Additional Section > Display Recommended Products in the WeSupply settings.
• Try enabling the feature again.
• If the app update is successful, the feature will now be enabled without further prompts. If it fails, contact support for assistance.

Configuration & Options for Recommended Products

Options for Recommended Products

1. Related Products:
   • Automatically generated by Shopify's recommendation algorithm.
2. Complementary Products:
   • Configured manually by the admin using Shopify's Search & Discovery app.

Setting Up Complementary Products

• Install the Search & Discovery app from the Shopify App Store.
• Use the app to assign complementary products to your existing products.

Customer View

When checking their tracking page, this is how the recommended products would show up for a customer:

By following these steps, you can enable and customize the Recommended Products feature on your WeSupply tracking page, enhancing the customer experience and boosting additional sales opportunities.