New Feature: Share Gift Receipt for Your Order

WeSupply is excited to introduce a brand-new feature designed to enhance your customer’s shopping experience—Share Gift Receipt. This feature allows your customers to easily share a gift receipt with the recipient of their order, providing a seamless way to let the recipient know about their gift while maintaining the privacy of the purchase details.

Here’s how you can enable and use this feature:

Enabling the Share Gift Receipt Feature

To start using the Share Gift Receipt feature, follow these simple steps to enable it on your WeSupply account:

1. Navigate to Branding Settings:
   • Go to your WeSupply Dashboard and select Branding from the menu.
2. Access the Order Page Template:
   • Under Pages, choose the Order Page Edit Template.
3. Activate the Share Gift Receipt Button:
   • In the Content section of the template editor, find the option labeled “Display Share Gift Receipt button?” and set it to Yes.

Once enabled, the Share Gift Receipt button will be displayed on the order view page, but only after the order has been shipped. This ensures that customers can share a gift receipt with the recipient once the order is in transit and ready for delivery.

How the Share Gift Receipt Feature Works

Once the feature is activated, here's what your customers can expect:

1. Visibility of the Button:
   • The Share Gift Receipt button will appear on the order view page, but only if the order status is marked as shipped. This prevents customers from sharing an incomplete or unshipped order.
     
2. Generating the Gift Link:
   • When customers click on the Share Gift Receipt button, a unique gift link will be generated. This link will redirect the recipient to the tracking page of the order, providing them with all relevant shipping details and tracking information.
     
3. Seamless Experience for the Recipient:
   • The recipient of the gift will receive the tracking information, allowing them to view when the package is expected to arrive and track its delivery status in real-time. This makes it easier for gift givers to ensure their presents arrive on time, while keeping the purchase details confidential.

Why Share Gift Receipt Is Beneficial

The Share Gift Receipt feature enhances the overall customer experience in several ways:

• Privacy for the Giver: Customers can share the gift tracking information without revealing the purchase details or pricing, ensuring the recipient is informed about the delivery but not about the cost.
• Easy Gift Management: The gift recipient can track the package directly, improving transparency and reducing customer inquiries about delivery statuses.
• Enhanced Shopping Experience: By offering this feature, you give customers a more thoughtful, streamlined way to handle gift purchases, encouraging future sales and repeat customers.

Next Steps

By enabling the Share Gift Receipt feature, you provide an additional layer of convenience and privacy for your customers, enhancing their shopping experience. This feature can be particularly useful during the holiday season or for customers frequently purchasing gifts.

If you have any questions or need assistance setting up this feature, our customer support team is here to help! We're dedicated to helping you create the best shopping experience for your customers.