Managing Notification Settings When Connecting WeSupply to Production

When integrating WeSupply with your production account, it’s important to ensure that all notifications, such as tracking updates, are sent as intended. However, some businesses may prefer to limit the initial sending of notifications to test emails before they go out to real customers.

Can You Limit Notifications to Test Emails?

Currently, it is not possible to restrict WeSupply notifications to specific test emails once connected to your production environment. The notification settings will apply universally to both test and real orders. This means any notifications, including tracking updates, will be sent to all relevant customer email addresses once your system is live.

Alternative Solution: Setting Up a Staging Account

To avoid sending notifications to real customers while testing, WeSupply offers the option to create a staging account. This environment allows you to thoroughly test all processes, including notifications, without affecting your production setup or live customer orders.

Benefits of a Staging Account:

• Safe Testing: Test notifications and other features in a controlled environment without the risk of sending emails to real customers.
• Debugging and Refining: Fine-tune your notification settings, workflows, and integrations before going live in the production account.
• Seamless Transition: Once you’re satisfied with the test results, you can confidently switch to your production account with no interruptions to your customer service.

If you’re interested in setting up a staging account for testing, please reach out to our support team for assistance. This ensures a smooth transition to your production environment while allowing you to fully test and review all notification settings.