Stay Informed: Setting Up Return Submission Notifications in WeSupply

Ensuring you stay informed about return submissions is crucial for managing customer service effectively. Here’s how you can set up notifications in your WeSupply account:

1. Navigate to User Management: Start by logging into your WeSupply account and accessing the settings menu.
2. Edit User Details: Locate the "User Management" section and find the email address where you wish to receive notifications. Click on the pencil icon next to it to edit the user details.
3. Enable Notification: Scroll down to the role section of the user details. Here, you’ll find various options related to user permissions. Look for the "receive return request notification" checkbox and ensure it’s checked.
4. Save Changes: Once you’ve selected the notification option, save your changes by clicking the appropriate button at the bottom of the page.

By following these steps, you'll receive timely notifications whenever a return is submitted through your WeSupply account, allowing you to stay on top of customer returns and provide efficient service. This feature helps streamline your return management process and ensures that you can address customer needs promptly.