Expanding your sales channels to include in-person transactions is a strategic move for many businesses. With Shopify's Point of Sale (POS) system, you can seamlessly integrate your brick-and-mortar operations with your online store. Here's a comprehensive guide on how to configure Shopify's Point of Sale for smooth in-person selling:
- Access Point of Sale Settings: Begin by navigating to the "Sales Channels" section in your Shopify dashboard and select "Point of Sale".
- Configure Staff Permissions: Head to Settings ➝ Users and permissions ➝ Add Staff. Add the staff that has access to the POS app -> For each user, a PIN is automatically set (this can be changed) - this is important as it will be later used to log into the app.
- Install WeSupply App: Head to the Shopify app marketplace and install the WeSupply app. If it is already installed, skip this step.
- Set Up WeSupply Account: In your WeSupply account, go to Settings ➝ Users and permissions ➝ Create a user account for each staff member that was added in Shopify.
- Accept WeSupply Invitation: Accept the invitation received via email, which will redirect you to the WeSupply account. Log out, then create a password for your user. This password is required for logging into the POS dashboard from the mobile app.
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Access POS View on WeSupply: To access the POS view in WeSupply, add "-pos" to your account's URL. Example:
https://yourclientname.labs.wesupply.xyz/fed92645b4f4627d55e231/admin-view/dashboard-pos
- Log in to Shopify POS App: Upon initial login, you need to use the username and password from your Shopify login. Subsequent login attempts, require the PIN associated with the user.
- Select Store and Location: Choose the appropriate store and location associated with your user.
- Allow App Permissions: Enable all app permissions as required.
- Access WeSupply Dashboard in Shopify POS App: Once logged in, select "Add tile" ➝ "Link". Add the URL of your WeSupply store with "-pos" at the end. Provide a title and click "Save".
- Save Changes: Return to the main dashboard and click "Save" once more.
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Log in to WeSupply via Shopify POS App: Click on the tile and log in using the credentials saved in step 5. This is necessary only for the first login from the app.
Congratulations! You've successfully configured Shopify's Point of Sale system for seamless in-person selling. Now, you can easily manage orders, returns, and pickups directly from the POS view in your WeSupply account.
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