Updating the Return Cost for an RMA in WeSupply: What You Need to Know

Managing returns and associated costs efficiently is crucial for businesses using platforms like WeSupply. A common query among users is how updates to the return cost, specifically changing it to $0.00, are handled within the system when navigating between return requests or refreshing the page. Here's a breakdown of what happens when you update the return cost in an RMA (Return Merchandise Authorization) and how the system behaves under different scenarios.

When you update the return cost in WeSupply and then interact with the system—whether by refreshing the page, clearing filters, or navigating to a different return request—there are specific behaviors to note:

• Refreshing the Browser: If you update the return cost for an RMA to $0.00 and then refresh the page from your browser, the system will revert the return cost to its original amount. This means that the update to $0.00 will not be retained upon a page refresh.
• Navigating to a Different Return Request: If, after updating the return cost, you switch to a different return request without refreshing the page, the updated value does not revert. This indicates that the system retains changes to the return cost as you navigate through different RMAs, as long as the page isn't refreshed.

For users looking to update the return cost within WeSupply, it's important to note the system's behavior in relation to browser refreshes and navigating between requests. While updates to return costs are retained when moving between different RMAs, refreshing the browser causes the system to revert to the original cost values. This distinction is crucial for ensuring accurate return cost management within the WeSupply platform.

Understanding how WeSupply handles updates to RMA return costs ensures that businesses can manage their returns efficiently and avoid unexpected reversions in cost settings. Keeping in mind the impact of browser refreshes and navigation actions on these updates will help maintain accurate and consistent return cost records.