To ensure clarity in your return process, it's crucial to tailor the "How to Return Your Product" section in WeSupply, especially if it mistakenly includes instructions for in-person returns that your business does not offer. Here's a quick guide to adjust these settings:
Steps to Remove In-Person Return Instructions:
- Log in to your WeSupply account and head to Settings.
- Select Return Methods and then Advanced Settings.
- Find and disable "Return Instructions" to remove in-person return details from the customer view.
By following these steps, you ensure customers receive clear and relevant return information, aligning with your specific policies and eliminating any confusion.
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