How to Include the Order Details Page to Your Shopify Store Using WeSupply Labs Platform?

In this step-by-step guide, we will walk you through the process of including the order details page in your Shopify store using the WeSupply Labs platform. This feature will only work for orders imported to WeSupply, so make sure to check the functionality for orders that are synced to your WeSupply account.

Step 1: Access Your WeSupply Account
1.1. Log in to your WeSupply account by visiting https://www.wesupplylabs.com/login.
1.2. Enter your email address and password, then click "Log In."

Step 2: Set Up WeSupply Integration with Shopify
2.1. Once logged in, click on "Settings" in the left-hand menu.
2.2. Select "Integrations" from the drop-down menu.
2.3. Find the "Shopify" integration in the list and click on "Setup."
2.4. Follow the on-screen instructions to connect your Shopify store to WeSupply.

Step 3: Add WeSupply to Your Shopify Store
3.1. Open a new tab and log in to your Shopify store's admin panel.
3.2. Click on "Online Store" in the left-hand menu, then select "Themes."
3.3. Find the theme you want to edit and click on "Actions," then select "Edit Code."
3.4. To change the default Shopify Order Detail page with the WeSupply one, in your current theme go to Templates > customers/account.liquid, and at the end of the code editor include the code below:

{% include 'ws-changeOrderLinks' %}

3.5. Click "Save" to apply the changes.

Step 4: Verify the Order Details Page Functionality
4.1. Visit your Shopify store and place a test order to ensure it is synced with your WeSupply account.
4.2. Once the order is synced, navigate to the customer account order detail page on your Shopify store.
4.3. Verify that the order details page is now displaying the WeSupply Labs features, such as order tracking, returns, and exchanges.

By following these steps, you can successfully include the order details page in your Shopify store using the WeSupply Labs platform. Remember that this feature will only work for orders imported to WeSupply, so make sure to check the functionality for orders that are synced to your WeSupply account. If you still encounter issues, don't hesitate to reach out to WeSupply Labs customer support for assistance.