How To Solve Incorrect Warehouse Address, Name, and Zip Code on Return Labels?

If you notice an incorrect warehouse address, name, or zip code on your return labels generated by WeSupply, it's essential to correct the issue as soon as possible. This guide will walk you through the steps to update your return location and ensure accurate labels are generated.

Step 1: Access Your Account Settings
Log in to your WeSupply account and navigate to Account Settings.

Step 2: Manage CSV Locations
In the Account Settings, find the Locations section and click on "Manage CSV Locations."

Step 3: Download the Current CSV Location File
Download the current CSV location file to review and modify the warehouse address, name, and zip code.

Step 4: Edit the CSV File
Open the downloaded CSV file and locate the incorrect warehouse address, name, or zip code. Update the information with the correct details. If your zip code starts with zero, ensure the cell containing the zip code is formatted as plain text to avoid losing the leading zero.

Step 5: Save the Updated CSV File
After making the necessary changes, save the updated CSV file.

Step 6: Upload the Corrected CSV File
Return to your WeSupply Admin Panel and upload the corrected CSV location file.

Step 7: Verify the Updated Information
To ensure the changes were successful, download the current CSV file again and check the warehouse address, name, and zip code.

Step 8: Generate Accurate Return Labels
With the updated information in place, you should now be able to generate return labels with the correct warehouse address, name, and zip code.

By following these steps, you can quickly and easily correct any inaccuracies in your warehouse address, name, or zip code on return labels generated. This will help ensure a smooth returns process and avoid any potential delays or issues.